Privacy policy

[LEGAL REVIEW] Draft for attorney review. Not yet approved for launch.

Last updated: [DATE]

This policy explains how Get Called LLC ("we," "us"), which operates DroppedCoverage at droppedcoverage.com, collects, uses and shares information. [LEGAL REVIEW]

Information we collect

  • When you call us. We use a call tracking service. When you call a number on this site, the service records your phone number, the time and length of the call, the page you called from, and, where allowed by law and disclosed at the start of the call, a recording of the call. [LEGAL REVIEW: confirm recording disclosure and two-party consent states]
  • When you browse. We and our service providers collect standard technical data such as IP address, browser type, device type, pages viewed, referring site and approximate location. We use cookies and similar tools for this.
  • What you choose in on-page tools. If you use our triage questions, we record your answers in the page so we can show you the right next step. [LEGAL REVIEW: confirm whether answers are stored or sent anywhere]

How we use information

  • To connect your call with a licensed insurance agent, broker, roofer or other service provider who can help.
  • To measure which pages and phone numbers are working, and to improve the site.
  • To keep the site secure and prevent fraud.
  • To comply with law.

How we share information

When you call, your call and related information are routed to a third party who may be able to help you, such as a licensed insurance agency or a roofing contractor. That party has its own privacy practices. We also share information with service providers that run our call tracking, hosting and analytics, under contracts that limit their use of it. We may share information if required by law or to protect our rights. [LEGAL REVIEW: list categories of third parties; confirm whether any sharing counts as a "sale" or "sharing" under state privacy laws]

Calls and texts

[TCPA consent language]

Your choices

  • You can block or delete cookies in your browser settings.
  • You can ask us not to contact you again by telling us on a call or by emailing [CONTACT EMAIL].
  • Depending on where you live, you may have rights to access, correct or delete personal information. To make a request, email [CONTACT EMAIL]. [LEGAL REVIEW: state-specific rights, e.g. California, Colorado, Oregon, Texas, Utah]

Data retention

We keep information only as long as we need it for the purposes above or as required by law. [LEGAL REVIEW: set retention periods for call records and recordings]

Children

This site is not directed to children under 13, and we do not knowingly collect their information.

Changes

We may update this policy. The date at the top shows when it last changed.

Contact

Get Called LLC, [MAILING ADDRESS], [CONTACT EMAIL].

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